Customer service and sales
North and South America
Existing Oxford Digital Reference Shelf customers in North and South America wishing to view or change any of their subscription details should sign in here. Administrators and individual subscribers: forgotten password? Register for a new one here. All other enquiries, including comments or questions relating to the Oxford Digital Reference Shelf should contact us via the details below:
E-mail: oxfordonline@oup.com
Online Subscriptions Department
Oxford University Press
198 Madison Avenue
New York, NY 10016
USA
Tel: 1 800 334 4249 ext 6484
Fax: 1 212 726 6476
Rest of the World
Existing Oxford Digital Reference Shelf customers outside North and South America wishing to view their subscription details should sign in here. To request a change to your subscription details, change the password, or if you have a comment or query relating to the Oxford Digital Reference Shelf or Oxford online dictionaries, please contact us via the details below:
E-mail: onlinesubscriptions@oup.com
Online Products
Oxford University Press
Great Clarendon Street
Oxford OX2 6DP
UK
Tel: +44 (0)1865 353 905
Fax: +44 (0) 1865 353 705
Technical support
For technical support, please refer to the appropriate Oxford Digital Reference Shelf FAQs for some answers to common problems. Alternatively, technical support for Oxford Reference Online and the Oxford Digital Reference Shelf is available:
- For North and South American subscribers from 9am to 5pm US EST weekdays.
- For rest of the world subscribers 9am-5pm GMT weekdays.
Please contact our technical teams using the email links below:
- North and South America: oxfordonline@oup.com
- Rest of the World: onlinesubscriptions@oup.com

